"Animal Control: A program that effectively treats the symptoms while seeking to eliminate the causes by compassionately using the tools of education and enforcement." Michael Burgwin

Animal Control Officers are responsible for the enforcement of state laws, county ordinances and city codes that pertain to the care, control, treatment and licensing of domestic animals with a priority to protect public safety and animal welfare.


Professional Review of Operations

Download our brochure here: ACTS PRO Brochure

Want a Closer Look?
ACTS can examine your field, shelter and administrative operations to include current deployment of resources (budget, equipment, training and staffing) and suggested productivity improvements. We can also assist you with new program development to include an operations manual, a list of equipment and resources, budget examples, training standards, and job descriptions.

The ACTS assessment team is made up of members who are actively engaged in the animal control field. They are experienced and knowledgeable in all aspects of the profession. Their years of direct involvement in animal control are of great benefit to the evaluation process.

What Will ACTS Evaluate?

1. Vehicles: (a) appearance; (b) type; (c) identification
2. Communications: (a) radios; (b) dispatch; (c) procedures
3. Uniforms: (a) required; (b) written regulations
4. Equipment: (a) capture; (b) safety
5. Record Keeping: (a) in the field; (b) fee collection
6. Domestic/Wild/Livestock: (a) dangerous dogs; (b) wild animals; (c) astray livestock
7. Citations: (a) issuance; (b) review process
8. Investigation Procedures: (a) case preparation; (b) report writing

1. Preparation
2. Appearance

1. Internal
2. External

1. Resources
2. Chain of Command
3. Public Relations

1. Programs
2. Volunteers

1. Facility construction: (a) materials used; (b) use of space; (c) traffic patterns; (d) disease control; (e) lighting; (f) public access areas; (g) storage areas; (h) security; (i) office area and resources
2. Operations: (a) sanitation; (b) air exchange; (c) record accountability; (d) policies and procedures; (e) euthanasia; (f) adoptions

What Does it Cost?
All program evaluations are assessed a minimum charge based upon the size of the agency and the scope of the review, plus expenses. Once ACTS appraises the depth of the study, ACTS will submit a detailed, written proposal outlining all commitments required by both the contracting agency and ACTS.

To download our information packet and a list of references, please click the link below:

ACTS PRO Service

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